Our Auto-Sync feature means your electricity data will be available immediately after opening the Emerald app - zero wait time! The app will automatically sync data whenever you're within range of your Electricity Advisor i.e. when you’re at home.
The auto sync feature helps us deliver a new Weekly Report to you every Monday with a personalised view of your electricity usage from the previous week.
You can turn the trial features on or off at any time. Simply click on ‘My Account’ in the bottom right corner of the home screen and click ‘My Electricity Advisor’. Here you will also find our ‘Trial Feedback Form’. We’re always looking for ways to improve our app so please feel free to fill in the form and leave your feedback.