Emerald will always have the most up to date Time Of Use tariffs for our customers to choose from.
The Victorian Default Offer was implemented from July 2021; Customers that were on the default peak / off-peak offering will have been migrated across to the new ToU schedule with their electricity retailers as of this date.
What's is Time of Use (Tariffs?)
A time of use tariff schedule, also known as a ToU schedule, defines what times of day are charged at peak and off-peak rates. To save money on your electricity bill, you would typically want to reduce your energy consumption during peak periods.
Do I need to update my ToU?
You will not have to change your Time Of Use; as we will update this on our system for any changes made by the Australian Energy Regulators. If you believe this has been done incorrectly, please reach out to our support team, who will be happy to investigate this further.
What was changed?
Current ToU schedule (Opt-in) | New ToU schedule from 1 July 2021 (present) |
Peak: 7:00 AM to 11:00 PM Monday - Friday Off-peak: all other times |
Peak: 3:00 PM to 9:00 PM Monday - Sunday Off-peak: all other times |
What does this mean?
You'll have more off-peak time (when the cheapest tariff rate applies) during the day and evening. This gives you more options to run your appliances when the cheapest rates apply. While that's a good thing, bear in mind there is now a weekend peak period.
How do I update my Time of Use:
- Navigate to your Emerald App's Home Screen and press the settings button on the top right of your screen.
- Choose your Electricity Rates from this menu.
- You will then be prompted to select your Electricity Distribution Company. You can choose between the existing tariff structure or the 'Outdated' tariff. Select the Outdated' option if your retailer has not yet switched your account to the new rates.
Please note; Your Distribution Company may have multiple types of tariffs. We recommend using one of your most recent invoices to find your exact time-of-use charges.
Our Emerald app is updated to reflect new Tariff Periods; however, we are no longer offering Opt-in offers from Distribution Network Companies and will continue to keep the Emerald App on the most updated Time of Use.
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