If you're having difficulty locating your smoke alarm, it's essential to understand that the "Locate" feature depends on your geolocation status. There are specific safety measures in place that restrict the use of this feature.
- Ensure Geolocation is Enabled:
Could you confirm that your device's geolocation setting is turned on for the app to locate the smoke alarm accurately?
- Use at Home Only:
Remember that the "Locate" feature is specifically designed for use when you are at home. Attempting to use it from other locations may result in limited functionality.
- Contact Support for Assistance:
If you cannot locate your smoke alarm or encounter issues with the "Locate" feature, please get in touch with our support team. They'll be happy to help you in troubleshooting and resolving any concerns.