I am not receiving my weekly report

Your Weekly report will be generated on a Tuesday based on the amount of data you have synchronised for the previous week.

Your Weekly report is not dynamic and will not be able to synchronise the missing data once you have reached the following week's reporting period.

You will only receive weekly report data for the data you have synced for that week.

If you believe you have synchronised and are still waiting to receive your weekly reports. Please contact our support team, who are happy to provide further information.