How do I reset device? Adam Day November 22, 2022 07:20 Updated To hard reset the Emerald LiveLink, hold the button on the back for 7 seconds. Related articles How do I reinstall my Electricity Advisor? Do I have to pair my Electricity Advisor before connecting my LiveLink? How do I connect to my Livelink? My device isn't flashing when plugged in? How to set your energy-saving budget in Emerald App? Comments 0 comments Please sign in to leave a comment.