How do I know my Electricity Advisor's battery is depleting?

1. Reset your device:

If your device flashes three times that means that it is currently on; if it flashes Once, that means it has been turned off. 

You can identify if your battery is depleting by checking to see if your device needs to be restarted to connect to your Emerald Home App.

2. Check the light level of the Electricity Advisor:

Is the Light dim when the device is restarted? This could indicate low power from your device's battery. 

3. Review User Manual:

Refer to the user manual that came with your Electricity Advisor. Your Electricity Advisor box usually includes information on managing your Electricity Advisor. 

4. Observe Changes in Performance:

A depleting battery may lead to a decrease in the performance of your Electricity Advisor. If you notice your device is often disconnecting and requires restarting, it could be a sign that the battery is running low.

5. Contact Support:

If you are still trying to resolve the issue or have concerns about the battery life, reach out to the customer support team of the Electricity Advisor's manufacturer. They can provide specific guidance tailored to your device.

By staying proactive and monitoring your Electricity Advisor's battery health, you can ensure a continuous and reliable energy management experience. Contact our support team for assistance if you encounter any challenges or have further questions.